{"id":14859,"date":"2023-11-17T16:45:03","date_gmt":"2023-11-17T16:45:03","guid":{"rendered":"https:\/\/www.palisis.com\/resources\/musee-du-belvedere-ameliorer-lexperience-des-visiteurs\/"},"modified":"2026-02-24T07:25:06","modified_gmt":"2026-02-24T07:25:06","slug":"musee-du-belvedere-ameliorer-lexperience-des-visiteurs","status":"publish","type":"post","link":"https:\/\/www.palisis.com\/fr\/resources\/musee-du-belvedere-ameliorer-lexperience-des-visiteurs\/","title":{"rendered":"Mus\u00e9e du Belv\u00e9d\u00e8re : Am\u00e9liorer l’exp\u00e9rience des visiteurs"},"content":{"rendered":"\n

<\/span>Partenariat entre le mus\u00e9e du Belv\u00e9d\u00e8re et Palisis<\/span><\/h2>\n\n

D\u00e9couvrez comment le mus\u00e9e du Belv\u00e9d\u00e8re, l’une des attractions les plus embl\u00e9matiques de Vienne, utilise Palisis depuis 2021 pour am\u00e9liorer ses op\u00e9rations, \u00e9tendre sa port\u00e9e et offrir des exp\u00e9riences exceptionnelles \u00e0 ses visiteurs. Gr\u00e2ce \u00e0 un processus de mise en \u0153uvre transparent, un support comp\u00e9tent et des mises \u00e0 jour constantes, Palisis est devenu leur Channel Manager de confiance et leur centre de connectivit\u00e9. Rejoignez-nous pour explorer leur parcours et la nature intuitive de Palisis qui a vraiment r\u00e9sonn\u00e9 avec l’\u00e9quipe du mus\u00e9e du Belv\u00e9d\u00e8re. <\/p>\n\n

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\u00ab\u00a0Mon exp\u00e9rience avec Palisis a \u00e9t\u00e9 un m\u00e9lange de motivation et de comp\u00e9tence. J’ai l’impression que vous vous identifiez vraiment \u00e0 nous en tant qu’entreprise et \u00e0 ce que nous faisons.<\/em><\/p>\nBianca Gramm<\/strong>, responsable de la gestion des clients et des cr\u00e9neaux horaires chez Belvedere<\/cite><\/blockquote>\n\n

Le Belv\u00e9d\u00e8re est un client op\u00e9rationnel de Palisis depuis 2021 et est l’une des attractions les plus embl\u00e9matiques de Vienne. En 2019, il a accueilli 1,7 million de visiteurs et a \u00e9t\u00e9 class\u00e9 4e attraction de la ville et 2e pour les mus\u00e9es de Vienne. <\/p>\n

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Bianca Gramm<\/strong><\/figcaption><\/figure>\n<\/div>\n
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\u00ab\u00a0Travailler avec Palisis a \u00e9t\u00e9 un v\u00e9ritable plaisir. Toutes les personnes avec lesquelles j’ai \u00e9t\u00e9 en contact se sont montr\u00e9es tr\u00e8s comp\u00e9tentes, serviables et d’un grand soutien. L’\u00e9quipe est toujours pr\u00eate \u00e0 aller plus loin, \u00e0 aider et \u00e0 comprendre r\u00e9ellement ce que nous traitons et ce sur quoi nous nous concentrons.<\/em><\/p>\nBianca Gramm<\/strong>, responsable de la gestion des clients et des cr\u00e9neaux horaires chez Belvedere<\/cite><\/blockquote>\n\n

Actuellement, ils utilisent Palisis comme gestionnaire de canaux et centre de connectivit\u00e9, int\u00e9grant et synchronisant leur sous-syst\u00e8me actuel avec des mises \u00e0 jour constantes et \u00e9valuant la mise en \u0153uvre de nouveaux produits. <\/p>\n\n

\u00ab\u00a0Le processus de mise en \u0153uvre s’est d\u00e9roul\u00e9 en douceur. Tout le monde a tr\u00e8s bien expliqu\u00e9 les \u00e9tapes, sans se contenter de le faire, mais en nous faisant vraiment participer au processus\u00a0\u00bb, a d\u00e9clar\u00e9 Bianca.<\/em><\/p>\n\n

\"\"<\/figure>\n\n

Palisis les met en relation avec des OTA et des revendeurs pour distribuer leurs billets et leurs exp\u00e9riences dans le monde entier, \u00e9largissant ainsi leur port\u00e9e.<\/p>\n\n

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\u00ab\u00a0Intuitif\u00a0\u00bb est le mot qui d\u00e9crit le mieux Palisis et le syst\u00e8me TourCMS. Lorsque je rencontre ne serait-ce qu’une chose mineure que j’aimerais am\u00e9liorer, votre \u00e9quipe est tr\u00e8s ouverte pour \u00e9couter et comprendre pourquoi quelque chose pourrait \u00eatre mieux pour nous, et de nombreux changements se produisent en fait dans un laps de temps tr\u00e8s court.<\/em><\/p>\nBianca Gramm<\/strong>, responsable de la gestion des clients et des cr\u00e9neaux horaires chez Belvedere<\/cite><\/blockquote>\n\n

D\u00e9couvrez comment nous pouvons soutenir les mus\u00e9es, les attractions et les op\u00e9rateurs de divertissement<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

D\u00e9couvrez comment le mus\u00e9e du Belv\u00e9d\u00e8re, l’une des principales attractions de Vienne, b\u00e9n\u00e9ficie d’une assistance exceptionnelle et d’une connectivit\u00e9 transparente gr\u00e2ce \u00e0 Palisis.<\/p>\n","protected":false},"author":5,"featured_media":14860,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[49,58],"tags":[],"class_list":["post-14859","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-article","category-case-study"],"acf":[],"yoast_head":"\nMus\u00e9e du Belv\u00e9d\u00e8re : Am\u00e9liorer l'exp\u00e9rience des visiteurs | Palisis<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez comment le mus\u00e9e du Belv\u00e9d\u00e8re, l'une des principales attractions de Vienne, b\u00e9n\u00e9ficie d'une assistance exceptionnelle et d'une connectivit\u00e9 transparente gr\u00e2ce \u00e0 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