{"id":15056,"date":"2026-06-17T08:47:14","date_gmt":"2026-06-17T08:47:14","guid":{"rendered":"https:\/\/www.palisis.com\/resources\/naviguer-vers-le-succes-las-golondrinas-navigue-en-eaux-plus-calmes\/"},"modified":"2026-06-17T13:42:08","modified_gmt":"2026-06-17T13:42:08","slug":"naviguer-vers-le-succes-las-golondrinas-navigue-en-eaux-plus-calmes","status":"publish","type":"post","link":"https:\/\/www.palisis.com\/fr\/resources\/naviguer-vers-le-succes-las-golondrinas-navigue-en-eaux-plus-calmes\/","title":{"rendered":"Naviguer vers le succ\u00e8s : Las Golondrinas navigue en eaux plus calmes"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Depuis plus de 130 ans, <a href=\"https:\/\/lasgolondrinas.com\/en\">Las Golondrinas<\/a>, un op\u00e9rateur de bateaux touristiques bien-aim\u00e9 de Barcelone, emm\u00e8ne les passagers dans des aventures c\u00f4ti\u00e8res inoubliables.  <\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" src=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/1888_1950_004_5585f50f9e_2064d8781f_6d1e100c8e-edited.jpg\" alt=\"\" class=\"wp-image-5041\" srcset=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/1888_1950_004_5585f50f9e_2064d8781f_6d1e100c8e-edited.jpg 1000w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/1888_1950_004_5585f50f9e_2064d8781f_6d1e100c8e-edited-300x169.jpg 300w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/1888_1950_004_5585f50f9e_2064d8781f_6d1e100c8e-edited-768x432.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\">Mais m\u00eame les capitaines les plus chevronn\u00e9s sont parfois confront\u00e9s \u00e0 une mer agit\u00e9e. Las Golondrinas s&rsquo;est trouv\u00e9e aux prises avec un regain de popularit\u00e9, ce qui a malheureusement conduit \u00e0 des eaux troubles dans leurs op\u00e9rations de billetterie. Les processus manuels entra\u00eenaient des surr\u00e9servations, des erreurs et des clients frustr\u00e9s, ce qui ne correspondait pas exactement \u00e0 l&rsquo;exp\u00e9rience idyllique qu&rsquo;ils s&rsquo;effor\u00e7aient d&rsquo;offrir.  <\/p>\n\n<figure class=\"wp-block-embed is-type-video is-provider-vimeo wp-block-embed-vimeo wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"03 - Los Golondrinas - Titles and VO\" src=\"https:\/\/player.vimeo.com\/video\/1191187768?h=65ca7ce60a&amp;dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\"><\/iframe>\n<\/div><\/figure>\n\n<p class=\"wp-block-paragraph\">Le vent a commenc\u00e9 \u00e0 tourner lorsque Las Golondrinas a pris la mer avec un nouveau partenaire : <a href=\"https:\/\/www.palisis.com\/fr\/\">Palisis<\/a>. Cette solution de billetterie innovante a agi comme un phare, les guidant vers des eaux plus calmes et un horizon plus lumineux. <\/p>\n\n<p class=\"wp-block-paragraph\">La transformation a \u00e9t\u00e9 imm\u00e9diate. L&rsquo;\u00e9poque des excursions surcharg\u00e9es et des clients m\u00e9contents \u00e9tait r\u00e9volue. Palisis a rationalis\u00e9 les op\u00e9rations, automatis\u00e9 les t\u00e2ches administratives et assur\u00e9 une navigation sans heurts pour le personnel et les passagers.  <\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"2048\" height=\"1152\" src=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/271189948_4749037045139874_4540521650853455435_n-edited.jpg\" alt=\"\" class=\"wp-image-5039\" srcset=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/271189948_4749037045139874_4540521650853455435_n-edited.jpg 2048w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/271189948_4749037045139874_4540521650853455435_n-edited-300x169.jpg 300w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/271189948_4749037045139874_4540521650853455435_n-edited-1024x576.jpg 1024w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/271189948_4749037045139874_4540521650853455435_n-edited-768x432.jpg 768w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/271189948_4749037045139874_4540521650853455435_n-edited-1536x864.jpg 1536w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\">Imaginez un commandant de bord disposant d&rsquo;une vision en temps r\u00e9el de la capacit\u00e9 d&rsquo;accueil des passagers. Plus besoin de se d\u00e9mener fr\u00e9n\u00e9tiquement pour faire face \u00e0 des nombres inattendus. C&rsquo;est exactement ce que Palisis a fourni, donnant \u00e0 Las Golondrinas un contr\u00f4le total sur leurs r\u00e9servations. Cette nouvelle pr\u00e9cision s&rsquo;est traduite par une augmentation significative de l&rsquo;efficacit\u00e9, lib\u00e9rant le temps pr\u00e9cieux du personnel pour qu&rsquo;il se concentre sur ce qui compte le plus &#8211; assurer une exp\u00e9rience client exceptionnelle.   <\/p>\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"369\" height=\"223\" src=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/experiencia.jpg\" alt=\"\" class=\"wp-image-5037\" srcset=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/experiencia.jpg 369w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/experiencia-300x181.jpg 300w\" sizes=\"auto, (max-width: 369px) 100vw, 369px\" \/><\/figure>\n<\/div>\n<h2 class=\"wp-block-heading\" id=\"h-riding-the-america-s-cup-wave\"><span class=\"ez-toc-section\" id=\"Surfer_sur_la_vague_de_lAmericas_Cup\"><\/span>Surfer sur la vague de l&rsquo;America&rsquo;s Cup :  <span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n<p class=\"wp-block-paragraph\">2024 est une ann\u00e9e faste pour Barcelone, et Las Golondrinas n&rsquo;y manque pas. La prestigieuse Coupe de l&rsquo;America prend le large dans la ville, et Las Golondrinas a tir\u00e9 parti de cet \u00e9v\u00e9nement passionnant en cr\u00e9ant des exp\u00e9riences uniques pour les spectateurs. Consultez leur <a href=\"https:\/\/www.americascuplasgolondrinas.com\/en\/\">site web<\/a> d\u00e9di\u00e9 ici.  <\/p>\n\n<h2 class=\"wp-block-heading\" id=\"h-benefits-beyond\"><span class=\"ez-toc-section\" id=\"Les_avantages_vont_au-dela\"><\/span>Les avantages vont au-del\u00e0 :<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n<p class=\"wp-block-paragraph\">Mais les avantages se sont \u00e9tendus bien au-del\u00e0 de la billetterie. Les ventes du site web de Las Golondrinas ont grimp\u00e9 en fl\u00e8che, gr\u00e2ce \u00e0 une int\u00e9gration transparente avec Palisis. Les r\u00e9servations en ligne sont devenues un jeu d&rsquo;enfant, attirant un public plus large et permettant aux clients de r\u00e9server leur place pour des voyages de r\u00eave en quelques clics.  <\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1440\" src=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/Puerto_y_Litoral_header_3a16b91fb2_ca0db1658e-edited.jpg\" alt=\"\" class=\"wp-image-5043\" srcset=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/Puerto_y_Litoral_header_3a16b91fb2_ca0db1658e-edited.jpg 2560w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/Puerto_y_Litoral_header_3a16b91fb2_ca0db1658e-edited-300x169.jpg 300w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/Puerto_y_Litoral_header_3a16b91fb2_ca0db1658e-edited-1024x576.jpg 1024w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/Puerto_y_Litoral_header_3a16b91fb2_ca0db1658e-edited-768x432.jpg 768w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/Puerto_y_Litoral_header_3a16b91fb2_ca0db1658e-edited-1536x864.jpg 1536w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/Puerto_y_Litoral_header_3a16b91fb2_ca0db1658e-edited-2048x1152.jpg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\">L&rsquo;impact ne s&rsquo;est pas limit\u00e9 aux chiffres. Un personnel heureux est l&rsquo;\u00e9pine dorsale de toute op\u00e9ration r\u00e9ussie. En \u00e9liminant les t\u00e2ches manuelles fastidieuses, Palisis a cr\u00e9\u00e9 un environnement de travail plus fluide et plus rationalis\u00e9. Avec moins de stress et plus de temps, l&rsquo;\u00e9quipe de Las Golondrinas a pu se concentrer sur la fourniture d&rsquo;un service de premier ordre et sur la cr\u00e9ation de souvenirs inoubliables pour ses passagers.   <\/p>\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"861\" height=\"1024\" src=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/IMG_8965-Las-Golondrinas-Boat-Tour-Company-861x1024.jpg\" alt=\"\" class=\"wp-image-4945\" style=\"width:273px;height:auto\" srcset=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/IMG_8965-Las-Golondrinas-Boat-Tour-Company-861x1024.jpg 861w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/IMG_8965-Las-Golondrinas-Boat-Tour-Company-252x300.jpg 252w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/IMG_8965-Las-Golondrinas-Boat-Tour-Company-768x914.jpg 768w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/IMG_8965-Las-Golondrinas-Boat-Tour-Company-1291x1536.jpg 1291w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/IMG_8965-Las-Golondrinas-Boat-Tour-Company-1721x2048.jpg 1721w\" sizes=\"auto, (max-width: 861px) 100vw, 861px\" \/><\/figure>\n<\/div>\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u00ab\u00a0La transition vers cette solution de billetterie avanc\u00e9e a non seulement rationalis\u00e9 nos op\u00e9rations, mais a \u00e9galement am\u00e9lior\u00e9 la satisfaction des clients et l&rsquo;environnement de travail de notre personnel\u00a0\u00bb.<\/p>\n<cite>Oscar Arribas, directeur des ventes, Las Golondrinas<\/cite><\/blockquote>\n\n<p class=\"wp-block-paragraph\">Palisis s&rsquo;est av\u00e9r\u00e9 \u00eatre plus qu&rsquo;un simple syst\u00e8me de billetterie &#8211; c&rsquo;est une boussole qui guide Las Golondrinas vers un avenir rempli d&rsquo;une navigation fluide, de clients heureux et d&rsquo;une entreprise prosp\u00e8re. Alors, si vous \u00eates une entreprise touristique qui navigue en eaux troubles, prenez exemple sur Las Golondrinas et tracez votre route vers le succ\u00e8s avec Palisis, <a href=\"https:\/\/www.palisis.com\/fr\/contactez-nous\/\">contactez-nous<\/a> d\u00e8s maintenant. <\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2026\/06\/Palisis-Bacelona-Shoot-Devices-03_35_01.Still064-Ticketing-for-Sightseeing-Boat-Tour-Los-Golondrinas-1024x576.jpg\" alt=\"\" class=\"wp-image-17883\" srcset=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2026\/06\/Palisis-Bacelona-Shoot-Devices-03_35_01.Still064-Ticketing-for-Sightseeing-Boat-Tour-Los-Golondrinas-1024x576.jpg 1024w, https:\/\/www.palisis.com\/wp-content\/uploads\/2026\/06\/Palisis-Bacelona-Shoot-Devices-03_35_01.Still064-Ticketing-for-Sightseeing-Boat-Tour-Los-Golondrinas-300x169.jpg 300w, https:\/\/www.palisis.com\/wp-content\/uploads\/2026\/06\/Palisis-Bacelona-Shoot-Devices-03_35_01.Still064-Ticketing-for-Sightseeing-Boat-Tour-Los-Golondrinas-768x432.jpg 768w, https:\/\/www.palisis.com\/wp-content\/uploads\/2026\/06\/Palisis-Bacelona-Shoot-Devices-03_35_01.Still064-Ticketing-for-Sightseeing-Boat-Tour-Los-Golondrinas-1536x864.jpg 1536w, https:\/\/www.palisis.com\/wp-content\/uploads\/2026\/06\/Palisis-Bacelona-Shoot-Devices-03_35_01.Still064-Ticketing-for-Sightseeing-Boat-Tour-Los-Golondrinas-2048x1152.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Vous \u00eates une entreprise touristique et vous naviguez en eaux troubles ? Prenez exemple sur Las Golondrinas et tracez la voie de la r\u00e9ussite. <\/p>\n","protected":false},"author":2,"featured_media":17930,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[49,58],"tags":[],"class_list":["post-15056","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-article","category-case-study"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Naviguer vers le succ\u00e8s : Las Golondrinas navigue en eaux plus calmes | Palisis<\/title>\n<meta name=\"description\" content=\"Depuis plus de 130 ans, Las Golondrinas emm\u00e8ne les passagers dans des aventures c\u00f4ti\u00e8res inoubliables. 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