{"id":5327,"date":"2026-06-17T08:47:14","date_gmt":"2026-06-17T08:47:14","guid":{"rendered":"https:\/\/www.palisis.com\/resources\/salpare-per-il-successo-las-golondrinas-naviga-in-acque-piu-tranquille\/"},"modified":"2026-11-13T09:59:05","modified_gmt":"2026-11-13T09:59:05","slug":"salpare-per-il-successo-las-golondrinas-naviga-in-acque-piu-tranquille","status":"publish","type":"post","link":"https:\/\/www.palisis.com\/it\/resources\/salpare-per-il-successo-las-golondrinas-naviga-in-acque-piu-tranquille\/","title":{"rendered":"Come Las Golondrinas ha detto addio all&#8217;overbooking sui suoi battelli turistici"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Dal 1888 Las Golondrinas organizza giri in battello nel porto di Barcellona. Con l&#8217;aumento dei passeggeri, per\u00f2, la biglietteria dei suoi battelli turistici, ancora gestita quasi tutta a mano, \u00e8 andata in affanno. Il passaggio a Palisis ha risolto il problema: oggi i posti disponibili si vedono in tempo reale e le vendite online sono in costante crescita.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>In breve<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Il cliente:<\/strong>\u00a0Las Golondrinas, compagnia di battelli che opera nel porto di Barcellona dal 1888.<\/li>\n\n\n\n<li><strong>La sfida:<\/strong>\u00a0con pi\u00f9 passeggeri, una biglietteria gestita quasi tutta a mano causava overbooking ed errori.<\/li>\n\n\n\n<li><strong>La soluzione:<\/strong>\u00a0il sistema di biglietteria e prenotazione di Palisis per battelli turistici, collegato al sito web.<\/li>\n\n\n\n<li><strong>I risultati:<\/strong>\u00a0posti disponibili sempre aggiornati, meno lavoro amministrativo, pi\u00f9 vendite online e personale pi\u00f9 libero di focalizzarsi sui clienti.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" src=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/1888_1950_004_5585f50f9e_2064d8781f_6d1e100c8e-edited.jpg\" alt=\"\" class=\"wp-image-5041\" srcset=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/1888_1950_004_5585f50f9e_2064d8781f_6d1e100c8e-edited.jpg 1000w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/1888_1950_004_5585f50f9e_2064d8781f_6d1e100c8e-edited-300x169.jpg 300w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/1888_1950_004_5585f50f9e_2064d8781f_6d1e100c8e-edited-768x432.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Per chi visita Barcellona, un giro sulle\u00a0<a href=\"https:\/\/lasgolondrinas.com\/en\" target=\"_blank\" rel=\"noopener\">Golondrinas<\/a>\u00a0\u00e8 quasi una tappa obbligata. Ma il successo ha avuto anche il suo rovescio della medaglia. Pi\u00f9 passeggeri volevano dire pi\u00f9 biglietti da gestire, e la biglietteria veniva gestita ancora quasi tutta a mano. Cos\u00ec capitava di vendere pi\u00f9 posti di quelli disponibili, gli errori si moltiplicavano e i clienti perdevano la pazienza. Proprio il contrario della gita rilassante che Las Golondrinas vuole offrire.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-vimeo wp-block-embed-vimeo wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"03 - Los Golondrinas - Titles and VO\" src=\"https:\/\/player.vimeo.com\/video\/1191187768?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"h-una-biglietteria-sempre-aggiornata\" class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Una_biglietteria_sempre_aggiornata\"><\/span>Una biglietteria sempre aggiornata<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Con Palisis le cose sono cambiate fin da subito. Gli overbooking sono spariti, e con loro le lamentele dei passeggeri. Molte attivit\u00e0 amministrative che prima venivano gestite a mano ora sono state completamente automatizzate. Il lavoro di tutti i giorni \u00e8 pi\u00f9 semplice, a terra come a bordo.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"2048\" height=\"1152\" src=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/271189948_4749037045139874_4540521650853455435_n-edited.jpg\" alt=\"\" class=\"wp-image-5039\" srcset=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/271189948_4749037045139874_4540521650853455435_n-edited.jpg 2048w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/271189948_4749037045139874_4540521650853455435_n-edited-300x169.jpg 300w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/271189948_4749037045139874_4540521650853455435_n-edited-1024x576.jpg 1024w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/271189948_4749037045139874_4540521650853455435_n-edited-768x432.jpg 768w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/271189948_4749037045139874_4540521650853455435_n-edited-1536x864.jpg 1536w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">La novit\u00e0 pi\u00f9 importante \u00e8 che oggi Las Golondrinas sa in ogni momento quanti posti sono ancora liberi su ciascuna corsa. Non serve pi\u00f9 cercare soluzioni all&#8217;ultimo minuto quando si presentano pi\u00f9 passeggeri del previsto. Il personale lavora con pi\u00f9 calma e ha pi\u00f9 tempo da dedicare ai clienti.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"369\" height=\"223\" src=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/experiencia.jpg\" alt=\"\" class=\"wp-image-5037\" srcset=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/experiencia.jpg 369w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/experiencia-300x181.jpg 300w\" sizes=\"auto, (max-width: 369px) 100vw, 369px\" \/><\/figure>\n<\/div>\n\n\n<h2 id=\"h-le-gite-speciali-per-l-america-s-cup\" class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Le_gite_speciali_per_lAmericas_Cup\"><\/span>Le gite speciali per l&#8217;America&#8217;s Cup<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Il 2024 \u00e8 un anno di grande importanza per Barcellona e Las Golondrinas non si lascia sfuggire l&#8217;occasione. La prestigiosa America&#8217;s Cup salpa in citt\u00e0 e Las Golondrinas ha sfruttato questo evento emozionante creando esperienze uniche per gli spettatori. Dai un&#8217;occhiata al loro <a href=\"https:\/\/www.americascuplasgolondrinas.com\/en\/\">sito web<\/a> dedicato.<\/p>\n\n\n\n<h2 id=\"h-piu-vendite-online-meno-stress-per-il-personale\" class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Piu_vendite_online_meno_stress_per_il_personale\"><\/span>Pi\u00f9 vendite online, meno stress per il personale<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">I vantaggi non si sono fermati alla biglietteria. Grazie all&#8217;<a href=\"https:\/\/www.palisis.com\/it\/soluzioni\/ecommerce\/\" target=\"_blank\" rel=\"noreferrer noopener\">integrazione tra Palisis e il sito di Las Golondrinas<\/a>, le vendite online sono cresciute esponenzialmente. Oggi un posto a bordo si prenota in pochi clic, e il sito attira un pubblico pi\u00f9 ampio.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1440\" src=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/Puerto_y_Litoral_header_3a16b91fb2_ca0db1658e-edited.jpg\" alt=\"\" class=\"wp-image-5043\" srcset=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/Puerto_y_Litoral_header_3a16b91fb2_ca0db1658e-edited.jpg 2560w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/Puerto_y_Litoral_header_3a16b91fb2_ca0db1658e-edited-300x169.jpg 300w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/Puerto_y_Litoral_header_3a16b91fb2_ca0db1658e-edited-1024x576.jpg 1024w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/Puerto_y_Litoral_header_3a16b91fb2_ca0db1658e-edited-768x432.jpg 768w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/Puerto_y_Litoral_header_3a16b91fb2_ca0db1658e-edited-1536x864.jpg 1536w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/Puerto_y_Litoral_header_3a16b91fb2_ca0db1658e-edited-2048x1152.jpg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">C&#8217;\u00e8 poi un aspetto che non si misura con i soli numeri, ovvero il benessere del personale. Non dovendosi pi\u00f9 occupare di tediose attivit\u00e0 amministrative ora gestite in automatico da Palisis, i dipendenti lavorano con meno stress. Possono dedicarsi davvero a fare felici i turisti e fare in modo che gita in battello regali loro ricordi indimenticabili.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"861\" height=\"1024\" src=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/IMG_8965-Las-Golondrinas-Boat-Tour-Company-861x1024.jpg\" alt=\"\" class=\"wp-image-4945\" style=\"width:273px;height:auto\" srcset=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/IMG_8965-Las-Golondrinas-Boat-Tour-Company-861x1024.jpg 861w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/IMG_8965-Las-Golondrinas-Boat-Tour-Company-252x300.jpg 252w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/IMG_8965-Las-Golondrinas-Boat-Tour-Company-768x914.jpg 768w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/IMG_8965-Las-Golondrinas-Boat-Tour-Company-1291x1536.jpg 1291w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/07\/IMG_8965-Las-Golondrinas-Boat-Tour-Company-1721x2048.jpg 1721w\" sizes=\"auto, (max-width: 861px) 100vw, 861px\" \/><\/figure>\n<\/div>\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">&#8220;Passare a questo sistema di biglietteria ci ha semplificato molto il lavoro. E non solo: i clienti sono pi\u00f9 soddisfatti e anche il clima in azienda \u00e8 migliorato.&#8221;<\/p>\n<cite>Oscar Arribas, Sales Director, Las Golondrinas<\/cite><\/blockquote>\n\n\n\n<h2 id=\"h-vuoi-migliorare-anche-tu-la-gestione-della-biglietteria-per-i-tuoi-battelli\" class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Vuoi_migliorare_anche_tu_la_gestione_della_biglietteria_per_i_tuoi_battelli\"><\/span>Vuoi migliorare anche tu la gestione della biglietteria per i tuoi battelli?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Per Las Golondrinas, Palisis \u00e8 molto pi\u00f9 di un\u00a0<a href=\"https:\/\/www.palisis.com\/it\/soluzioni\/biglietteria-senza-interruzioni\/\" target=\"_blank\" rel=\"noopener\">sistema di biglietteria<\/a>. \u00c8 lo strumento che le permette di crescere tenendo tutto sotto controllo, con clienti soddisfatti e un team pi\u00f9 sereno.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Se gestisci&nbsp;<a target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.palisis.com\/it\/settori\/barche-e-traghetti-turistici\/\">battelli, traghetti<\/a>&nbsp;o altre attivit\u00e0 turistiche e vuoi ottenere risultati simili, parliamone.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Scopri come funziona la piattaforma con il\u00a0<a href=\"https:\/\/www.palisis.com\/it\/tour-del-prodotto\/\" target=\"_blank\" rel=\"noopener\">tour del prodotto<\/a>.<\/li>\n\n\n\n<li><a href=\"https:\/\/www.palisis.com\/it\/contattateci\/\" target=\"_blank\" rel=\"noopener\">Prenota una chiamata<\/a>\u00a0con il nostro team.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Dal 1888 Las Golondrinas porta i turisti in battello nel porto di Barcellona. Con Palisis ha eliminato l\u2019overbooking, ridotto il lavoro manuale in biglietteria e fatto crescere le vendite online.<\/p>\n","protected":false},"author":2,"featured_media":17929,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[49,58],"tags":[],"class_list":["post-5327","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-article","category-case-study"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.8 (Yoast SEO v28.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Palisis<\/title>\n<meta name=\"description\" content=\"Overbooking, errori e biglietti gestiti a mano: scopri come Las Golondrinas ha messo ordine nella biglietteria dei suoi battelli turistici con Palisis.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.palisis.com\/it\/resources\/salpare-per-il-successo-las-golondrinas-naviga-in-acque-piu-tranquille\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:description\" content=\"Overbooking, errori e biglietti gestiti a mano: scopri come Las Golondrinas ha messo ordine nella biglietteria dei suoi battelli turistici con Palisis.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.palisis.com\/it\/resources\/salpare-per-il-successo-las-golondrinas-naviga-in-acque-piu-tranquille\/\" \/>\n<meta property=\"og:site_name\" content=\"Palisis\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/palisis\" \/>\n<meta property=\"article:published_time\" content=\"2026-06-17T08:47:14+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-11-13T09:59:05+00:00\" \/>\n<meta property=\"og:image\" 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