{"id":8674,"date":"2025-06-11T15:58:43","date_gmt":"2025-06-11T15:58:43","guid":{"rendered":"https:\/\/www.palisis.com\/resources\/basta-con-i-ritiri-dellundicesima-ora-tagli-piu-intelligenti-per-tour-piu-fluidi\/"},"modified":"2025-07-09T08:39:18","modified_gmt":"2025-07-09T08:39:18","slug":"basta-con-i-ritiri-dellundicesima-ora-tagli-piu-intelligenti-per-tour-piu-fluidi","status":"publish","type":"post","link":"https:\/\/www.palisis.com\/it\/resources\/basta-con-i-ritiri-dellundicesima-ora-tagli-piu-intelligenti-per-tour-piu-fluidi\/","title":{"rendered":"Basta con i ritiri dell&#8217;undicesima ora: Tagli pi\u00f9 intelligenti per tour pi\u00f9 fluidi"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Conosci il messaggio. &#8220;Ehi, posso ancora farmi venire a prendere per il tour delle 10?&#8221;. Sono le 9:48.  <\/p>\n\n<p class=\"wp-block-paragraph\">In teoria, vorresti dire di s\u00ec. In pratica, il tuo autista \u00e8 gi\u00e0 partito. Il tuo staff \u00e8 alle prese con le telefonate. E tu ti trovi improvvisamente bloccato tra il fornire un ottimo servizio clienti e il non far deragliare il resto del tuo programma.   <\/p>\n\n<h3 class=\"wp-block-heading\" id=\"h-the-tension-between-customer-convenience-and-operational-sanity\"><span class=\"ez-toc-section\" id=\"La_tensione_tra_la_convenienza_per_il_cliente_e_la_sanita_mentale\"><\/span><strong>La tensione tra la convenienza per il cliente e la sanit\u00e0 mentale<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n<p class=\"wp-block-paragraph\">Le prenotazioni dell&#8217;ultimo minuto sono ottime per riempire i posti vuoti. Ma hanno un costo. Soprattutto per gli operatori che offrono il servizio di pick-up in hotel, la gestione di questi cambiamenti tardivi spesso comporta:  <\/p>\n\n<ul class=\"wp-block-list\">\n<li>Chiamare gli autisti a met\u00e0 percorso<\/li>\n\n\n\n<li>Riorganizzazione delle fermate di prelievo<\/li>\n\n\n\n<li>Ritardare gli altri clienti<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Niente di tutto questo \u00e8 ideale. E anche se la maggior parte dei clienti non ha intenzione di creare il caos, l&#8217;opzione di selezionare un ritiro vicino all&#8217;orario di partenza apre la porta a problemi reali. <\/p>\n\n<h3 class=\"wp-block-heading\" id=\"h-the-new-pickup-blackout-setting\"><span class=\"ez-toc-section\" id=\"La_nuova_impostazione_di_oscuramento_del_pickup\"><\/span><strong>La nuova impostazione di oscuramento del pickup<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n<p class=\"wp-block-paragraph\">Ecco perch\u00e9 abbiamo aggiunto una piccola ma potente funzione: l&#8217;oscuramento del pickup.<\/p>\n\n<p class=\"wp-block-paragraph\">Gli operatori possono ora impostare un tempo di attesa prima della partenza, dopo il quale i clienti non possono pi\u00f9 selezionare un luogo di ritiro. Pu\u00f2 trattarsi di due ore, 12 ore o un giorno intero, a seconda di ci\u00f2 che si adatta alla tua attivit\u00e0. <\/p>\n\n<p class=\"wp-block-paragraph\">Questo significa che:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>meno conversazioni imbarazzanti sui rimborsi<\/li>\n\n\n\n<li>meno problemi per il tuo team operativo<\/li>\n\n\n\n<li>non \u00e8 pi\u00f9 necessario richiedere il ritiro quando non \u00e8 pi\u00f9 possibile dal punto di vista logistico<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\" id=\"h-why-it-matters\"><span class=\"ez-toc-section\" id=\"Perche_e_importante\"><\/span><strong>Perch\u00e9 \u00e8 importante<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n<p class=\"wp-block-paragraph\">Secondo Arival, oltre il 38% delle prenotazioni dei tour avviene con meno di 48 ore di anticipo. E per il pubblico che utilizza i dispositivi mobili, questo numero \u00e8 ancora pi\u00f9 alto. <\/p>\n\n<p class=\"wp-block-paragraph\">Questa flessibilit\u00e0 \u00e8 un punto di forza, ma ha bisogno di barriere. Altrimenti crea stress per il tuo team e imprevedibilit\u00e0 per i tuoi ospiti. <\/p>\n\n<p class=\"wp-block-paragraph\">Un semplice blocco dei ritiri aiuta a proteggere entrambe le cose. Mantiene intatta la promessa del cliente e favorisce le vendite dell&#8217;ultimo minuto. <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\">Vuoi impostare l&#8217;oscuramento dei ritiri per i tuoi tour?<\/p>\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"https:\/\/office.palisis.com\/pit\/bo\/login\" target=\"_blank\" rel=\"noreferrer noopener\">Accedi a Palisis e aggiungi subito il tuo cutoff preferito.<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Le prenotazioni dell&#8217;ultimo minuto possono essere ottime per occupare gli ultimi posti, ma rielaborare il tuo programma di ritiro richiede tempo che potresti non avere. La nostra nuova funzionalit\u00e0 di oscuramento dei ritiri \u00e8 la soluzione.   <\/p>\n","protected":false},"author":12,"featured_media":8569,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[49,52,135,137],"tags":[],"class_list":["post-8674","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-article","category-features","category-hoho","category-tours-activities"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Basta con i ritiri dell&#039;undicesima ora: Tagli pi\u00f9 intelligenti per tour pi\u00f9 fluidi | Palisis<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.palisis.com\/it\/resources\/basta-con-i-ritiri-dellundicesima-ora-tagli-piu-intelligenti-per-tour-piu-fluidi\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Basta con i ritiri dell&#039;undicesima ora: Tagli pi\u00f9 intelligenti per tour pi\u00f9 fluidi | Palisis\" \/>\n<meta property=\"og:description\" content=\"Le prenotazioni dell&#039;ultimo minuto possono essere ottime per occupare gli ultimi posti, ma rielaborare il tuo programma di ritiro richiede tempo che potresti non avere. 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