{"id":14976,"date":"2024-12-17T10:30:00","date_gmt":"2024-12-17T10:30:00","guid":{"rendered":"https:\/\/www.palisis.com\/resources\/experiencias-a-medida-por-dentro-das-operacoes-turisticas-da-utess-voyages\/"},"modified":"2026-02-24T07:26:33","modified_gmt":"2026-02-24T07:26:33","slug":"experiencias-a-medida-por-dentro-das-operacoes-turisticas-da-utess-voyages","status":"publish","type":"post","link":"https:\/\/www.palisis.com\/pt-pt\/resources\/experiencias-a-medida-por-dentro-das-operacoes-turisticas-da-utess-voyages\/","title":{"rendered":"Experi\u00eancias \u00e0 medida: Por dentro das opera\u00e7\u00f5es tur\u00edsticas da Utess Voyages"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">A Utess Voyages est\u00e1 situada na deslumbrante e diversificada regi\u00e3o de Marraquexe, em Marrocos. Oferece uma grande variedade de viagens para viajantes de todo o mundo, tanto para grupos como para FIT (viajantes flex\u00edveis e independentes). &#8220;Dependendo de onde v\u00eam, todos procuram uma experi\u00eancia \u00fanica. Alguns viajantes n\u00e3o querem ir \u00e0 praia e outros t\u00eam de oferecer 2 ou 3 dias na praia&#8221;, explica <a href=\"https:\/\/www.linkedin.com\/in\/salhraffali\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salh Raffali<\/a>, Diretor-Geral da <a href=\"https:\/\/www.utess.com\/news\" target=\"_blank\" rel=\"noreferrer noopener\">Utess Voyages<\/a>. &#8220;Tamb\u00e9m temos excurs\u00f5es hist\u00f3ricas e outras que s\u00e3o apenas para te divertires. Temos de tudo.&#8221;   <\/p>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"771\" height=\"1024\" src=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-14-771x1024.jpeg\" alt=\"\" class=\"wp-image-4514\" srcset=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-14-771x1024.jpeg 771w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-14-226x300.jpeg 226w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-14-768x1020.jpeg 768w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-14-1157x1536.jpeg 1157w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-14.jpeg 1205w\" sizes=\"auto, (max-width: 771px) 100vw, 771px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"682\" height=\"1024\" src=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-11-682x1024.jpeg\" alt=\"\" class=\"wp-image-4511\" srcset=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-11-682x1024.jpeg 682w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-11-200x300.jpeg 200w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-11-768x1153.jpeg 768w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-11-1023x1536.jpeg 1023w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-11.jpeg 1066w\" sizes=\"auto, (max-width: 682px) 100vw, 682px\" \/><\/figure>\n<\/div>\n<\/div>\n\n<p class=\"wp-block-paragraph\">Em 2016, decidiram atrair mais reservas FIT para ajudar a mitigar a volatilidade do mercado de reservas de grupos. Precisavam de fazer uma parceria com algu\u00e9m que os ajudasse a ligarem-se perfeitamente a canais de reserva estrat\u00e9gicos para acrescentarem mais oportunidades de vendas. Foi ent\u00e3o que a Utess Voyages estabeleceu uma parceria com a TourCMS, permitindo a integra\u00e7\u00e3o com v\u00e1rias OTAs (ag\u00eancias de viagens online) e outras plataformas de reservas.    <\/p>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-15-1024x682.jpeg\" alt=\"\" class=\"wp-image-4515\" srcset=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-15-1024x682.jpeg 1024w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-15-300x200.jpeg 300w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-15-768x512.jpeg 768w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-15-1536x1023.jpeg 1536w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-15.jpeg 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-16-1024x682.jpeg\" alt=\"\" class=\"wp-image-4516\" srcset=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-16-1024x682.jpeg 1024w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-16-300x200.jpeg 300w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-16-768x512.jpeg 768w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-16-1536x1023.jpeg 1536w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-16.jpeg 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n<p class=\"wp-block-paragraph\">Com o TourCMS a lig\u00e1-los a mais OTAs e canais de reserva do que nunca, a Utess Voyages conseguiu reservar cerca de 50% do seu neg\u00f3cio, em m\u00e9dia, como FITs, com viajantes provenientes de todo o mundo. Embora este facto proporcione \u00e0 Utess Voyages grandes oportunidades para aumentar as receitas e reduzir a incerteza, as FIT s\u00e3o tamb\u00e9m muito mais intensivas em termos de m\u00e3o de obra do que as reservas de grupo. &#8220;O FIT \u00e9 bastante complicado. Quando tens um grupo de, digamos, 45 pessoas, fazes o trabalho para todo o grupo ao mesmo tempo. No FIT, tens de tratar de cada um individualmente, o que d\u00e1 muito mais trabalho. A principal raz\u00e3o pela qual procur\u00e1mos um parceiro foi passar das opera\u00e7\u00f5es de fretamento do grupo para opera\u00e7\u00f5es de maior valor acrescentado.&#8221;  <\/p>\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"1066\" src=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-12.jpeg\" alt=\"\" class=\"wp-image-4512\" srcset=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-12.jpeg 1600w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-12-300x200.jpeg 300w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-12-1024x682.jpeg 1024w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-12-768x512.jpeg 768w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-12-1536x1023.jpeg 1536w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\">Falando com Salh, ele diz que o que mais apreciam na TourCMS \u00e9 a sua complexidade em fornecer uma vasta gama de servi\u00e7os.  <\/p>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">&#8220;O melhor do TourCMS \u00e9 que tem tantos par\u00e2metros diferentes que podem ser activados e desactivados que nos permitem fazer muita conetividade que os outros n\u00e3o conseguem.&#8221;  <\/p>\n<\/blockquote>\n\n<p class=\"wp-block-paragraph\">Por outro lado, o sistema continua a ser simples, o que lhe permite gerir o sistema facilmente. Embora a equipa da Palisis seja recetiva e esteja dispon\u00edvel para a resolu\u00e7\u00e3o de problemas, Salh afirma que a configura\u00e7\u00e3o \u00e9 t\u00e3o aberta e flex\u00edvel que, com um m\u00ednimo de conhecimentos t\u00e9cnicos, consegue resolver os problemas b\u00e1sicos sozinho.   <\/p>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-13-1024x682.jpeg\" alt=\"\" class=\"wp-image-4513\" srcset=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-13-1024x682.jpeg 1024w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-13-300x200.jpeg 300w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-13-768x512.jpeg 768w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-13-1536x1023.jpeg 1536w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-13.jpeg 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-10-1024x682.jpeg\" alt=\"\" class=\"wp-image-4510\" srcset=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-10-1024x682.jpeg 1024w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-10-300x200.jpeg 300w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-10-768x512.jpeg 768w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-10-1536x1023.jpeg 1536w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-10.jpeg 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">&#8220;O que sempre adorei no TourCMS \u00e9 a flexibilidade e a abertura, porque tudo \u00e9 vis\u00edvel, especialmente no lado da API. Qualquer operador que tenha um pouco de conhecimentos de tecnologia consegue perceber o que se passa e como fazer as coisas.<\/p>\n<\/blockquote>\n\n<p class=\"wp-block-paragraph\">&#8220;O TourCMS resolve muito bem os problemas, mas n\u00e3o \u00e9 necess\u00e1rio que o TourCMS esteja no meio se eu pr\u00f3prio puder explicar.&#8221;<\/p>\n\n<p class=\"wp-block-paragraph\">Ap\u00f3s sete anos de trabalho em conjunto, a equipa da Palisis consultou Salh e a Utess Voyages para planear a nossa reuni\u00e3o global de equipa. Durante a nossa celebra\u00e7\u00e3o de f\u00e9rias em dezembro de 2023, a equipa da Palasis embarcou numa viagem not\u00e1vel a Marrocos. A Utess Voyages concebeu um itiner\u00e1rio que ofereceu \u00e0 nossa equipa uma s\u00e9rie de experi\u00eancias memor\u00e1veis durante a aventura de dois dias em Marraquexe. Estas inclu\u00edam explorar mercados, visitar locais hist\u00f3ricos a p\u00e9, andar de moto-quatro no deserto e saborear uma cozinha aut\u00eantica num o\u00e1sis pitoresco. A nossa equipa criou la\u00e7os e conheceu novas culturas em conjunto, criando mem\u00f3rias duradouras.      <\/p>\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"1066\" src=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-9.jpeg\" alt=\"\" class=\"wp-image-4509\" srcset=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-9.jpeg 1600w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-9-300x200.jpeg 300w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-9-1024x682.jpeg 1024w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-9-768x512.jpeg 768w, https:\/\/www.palisis.com\/wp-content\/uploads\/2024\/03\/image-9-1536x1023.jpeg 1536w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\">L\u00ea mais sobre como apoiamos <a href=\"https:\/\/www.palisis.com\/pt-pt\/resources\/transformando-experiencias-de-viagem-o-sucesso-da-gray-line-worldwide\/\">o Sucesso da Gray Line Worldwide<\/a> e apoiamos <a href=\"https:\/\/www.palisis.com\/pt-pt\/industrias\/hop-on-hop-off-e-visitas-guiadas-pela-cidade\/\">as excurs\u00f5es de autocarro pela cidade<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Explorar a forma como a Utess Voyages expandiu as vendas atrav\u00e9s de novos canais<\/p>\n","protected":false},"author":5,"featured_media":14734,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[46,49,58],"tags":[],"class_list":["post-14976","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry","category-article","category-case-study"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Experi\u00eancias \u00e0 medida: Por dentro das opera\u00e7\u00f5es tur\u00edsticas da Utess Voyages | Palisis<\/title>\n<meta name=\"description\" content=\"A Gray Line Morocco \u00e9 uma empresa familiar h\u00e1 50 anos. 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