{"id":15418,"date":"2025-07-01T15:58:43","date_gmt":"2025-07-01T15:58:43","guid":{"rendered":"https:\/\/www.palisis.com\/resources\/nao-ha-mais-recolhas-a-ultima-hora-cortes-mais-inteligentes-para-viagens-mais-tranquilas\/"},"modified":"2026-02-24T07:32:11","modified_gmt":"2026-02-24T07:32:11","slug":"nao-ha-mais-recolhas-a-ultima-hora-cortes-mais-inteligentes-para-viagens-mais-tranquilas","status":"publish","type":"post","link":"https:\/\/www.palisis.com\/pt-pt\/resources\/nao-ha-mais-recolhas-a-ultima-hora-cortes-mais-inteligentes-para-viagens-mais-tranquilas\/","title":{"rendered":"N\u00e3o h\u00e1 mais recolhas \u00e0 \u00faltima hora: Cortes mais inteligentes para viagens mais tranquilas"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Conheces a mensagem. &#8220;Olha, ainda me podes apanhar para a excurs\u00e3o das 10 da manh\u00e3?&#8221; S\u00e3o 9:48.  <\/p>\n\n<p class=\"wp-block-paragraph\">Em teoria, queres dizer que sim. Na pr\u00e1tica, o teu motorista j\u00e1 se foi embora. O teu pessoal est\u00e1 a fazer malabarismos com as chamadas telef\u00f3nicas. E tu, de repente, est\u00e1s preso entre prestar um excelente servi\u00e7o ao cliente e n\u00e3o descarrilar o resto da tua agenda.   <\/p>\n\n<h3 class=\"wp-block-heading\" id=\"h-the-tension-between-customer-convenience-and-operational-sanity\"><span class=\"ez-toc-section\" id=\"A_tensao_entre_a_conveniencia_do_cliente_e_a_sanidade_operacional\"><\/span><strong>A tens\u00e3o entre a conveni\u00eancia do cliente e a sanidade operacional<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n<p class=\"wp-block-paragraph\">As reservas de \u00faltima hora s\u00e3o \u00f3ptimas para preencher lugares vazios. Mas t\u00eam um custo. Especialmente para os operadores que oferecem recolhas em hot\u00e9is, gerir essas altera\u00e7\u00f5es tardias significa muitas vezes:  <\/p>\n\n<ul class=\"wp-block-list\">\n<li>Chamada de condutores a meio do percurso<\/li>\n\n\n\n<li>Reorganiza\u00e7\u00e3o das paragens de recolha<\/li>\n\n\n\n<li>Atrasa os outros clientes<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Nada disto \u00e9 ideal. E embora a maioria dos clientes n\u00e3o pretenda criar o caos, a op\u00e7\u00e3o de selecionar uma recolha perto da hora de partida abre a porta a problemas reais. <\/p>\n\n<h3 class=\"wp-block-heading\" id=\"h-the-new-pickup-blackout-setting\"><span class=\"ez-toc-section\" id=\"A_nova_definicao_de_blackout_do_pickup\"><\/span><strong>A nova defini\u00e7\u00e3o de blackout do pickup<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n<p class=\"wp-block-paragraph\">\u00c9 por isso que adicion\u00e1mos uma pequena mas poderosa funcionalidade: o blackout do pickup.<\/p>\n\n<p class=\"wp-block-paragraph\">Os operadores podem agora definir um tempo de espera antes da partida, ap\u00f3s o qual os clientes deixam de poder selecionar um local de recolha. Pode ser de duas horas, 12 horas ou um dia inteiro, dependendo do que se adequa \u00e0 tua opera\u00e7\u00e3o. <\/p>\n\n<p class=\"wp-block-paragraph\">Isto significa que:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>menos conversas embara\u00e7osas sobre reembolsos<\/li>\n\n\n\n<li>menos confus\u00e3o para a tua equipa de opera\u00e7\u00f5es<\/li>\n\n\n\n<li>n\u00e3o h\u00e1 mais pedidos de recolha quando j\u00e1 n\u00e3o s\u00e3o logisticamente poss\u00edveis<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\" id=\"h-why-it-matters\"><span class=\"ez-toc-section\" id=\"Porque_e_que_e_importante\"><\/span><strong>Porque \u00e9 que \u00e9 importante<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n<p class=\"wp-block-paragraph\">De acordo com a Arival, mais de 38% das reservas de viagens s\u00e3o feitas com menos de 48 horas de anteced\u00eancia. E para p\u00fablicos que utilizam muito o telem\u00f3vel, esse n\u00famero \u00e9 ainda maior. <\/p>\n\n<p class=\"wp-block-paragraph\">Essa flexibilidade \u00e9 um ponto forte, mas precisa de ser protegida. Caso contr\u00e1rio, cria stress para a tua equipa e imprevisibilidade para os teus convidados. <\/p>\n\n<p class=\"wp-block-paragraph\">Um simples bloqueio de recolha ajuda a proteger ambos. Mant\u00e9m a promessa ao cliente intacta e continua a apoiar as vendas de \u00faltima hora. <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\">Queres configurar bloqueios de recolha para as tuas excurs\u00f5es?<\/p>\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"https:\/\/office.palisis.com\/pit\/bo\/login\" target=\"_blank\" rel=\"noreferrer noopener\">Inicia sess\u00e3o no Palisis e adiciona agora o teu corte preferido.<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>As reservas de \u00faltima hora podem ser \u00f3ptimas para preencher os \u00faltimos lugares, mas reformular a tua agenda de recolhas leva tempo que podes n\u00e3o ter. A nossa nova funcionalidade de tempo limite de levantamento \u00e9 a solu\u00e7\u00e3o.   <\/p>\n","protected":false},"author":12,"featured_media":15420,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[49,52,135,137],"tags":[],"class_list":["post-15418","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-article","category-features","category-hoho","category-tours-activities"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>N\u00e3o h\u00e1 mais recolhas \u00e0 \u00faltima hora: Cortes mais inteligentes para viagens mais tranquilas | Palisis<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.palisis.com\/pt-pt\/resources\/nao-ha-mais-recolhas-a-ultima-hora-cortes-mais-inteligentes-para-viagens-mais-tranquilas\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"N\u00e3o h\u00e1 mais recolhas \u00e0 \u00faltima hora: Cortes mais inteligentes para viagens mais tranquilas | Palisis\" \/>\n<meta property=\"og:description\" content=\"As reservas de \u00faltima hora podem ser \u00f3ptimas para preencher os \u00faltimos lugares, mas reformular a tua agenda de recolhas leva tempo que podes n\u00e3o ter. A nossa nova funcionalidade de tempo limite de levantamento \u00e9 a solu\u00e7\u00e3o.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.palisis.com\/pt-pt\/resources\/nao-ha-mais-recolhas-a-ultima-hora-cortes-mais-inteligentes-para-viagens-mais-tranquilas\/\" \/>\n<meta property=\"og:site_name\" content=\"Palisis\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/palisis\" \/>\n<meta property=\"article:published_time\" content=\"2025-07-01T15:58:43+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-24T07:32:11+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2025\/06\/Feature-No-more-11th-hour-pickups-Smarter-cutoffs-for-smoother-tours-4-scaled.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1280\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Michael Sum\" 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