{"id":18205,"date":"2026-07-28T15:07:13","date_gmt":"2026-07-28T15:07:13","guid":{"rendered":"https:\/\/www.palisis.com\/resources\/por-que-e-que-os-vouchers-de-excursoes-tem-de-ser-faceis-de-guardar-partilhar-e-usar\/"},"modified":"2026-08-19T10:17:06","modified_gmt":"2026-08-19T10:17:06","slug":"por-que-e-que-os-vouchers-de-excursoes-tem-de-ser-faceis-de-guardar-partilhar-e-usar","status":"publish","type":"post","link":"https:\/\/www.palisis.com\/pt-pt\/resources\/por-que-e-que-os-vouchers-de-excursoes-tem-de-ser-faceis-de-guardar-partilhar-e-usar\/","title":{"rendered":"Por que \u00e9 que os vouchers de excurs\u00f5es t\u00eam de ser f\u00e1ceis de guardar, partilhar e usar"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Nem todos os h\u00f3spedes usam um voucher da mesma forma.<\/p>\n\n<p class=\"wp-block-paragraph\">H\u00e1 h\u00f3spedes que ficam perfeitamente satisfeitos em abrir um e-mail no telem\u00f3vel. Outros preferem descarregar o voucher antes de viajarem. E h\u00e1 quem imprima tudo, arquive tudo com cuidado e chegue com uma pasta que aguentaria at\u00e9 uma inspe\u00e7\u00e3o na fronteira.  <\/p>\n\n<p class=\"wp-block-paragraph\">Outros encaminham a reserva para um parceiro, um dos pais, o concierge do hotel, um professor, o organizador do grupo ou aquele amigo do grupo que, sem dar por isso, acabou por ficar respons\u00e1vel pelo dia de toda a gente.<\/p>\n\n<p class=\"wp-block-paragraph\">E depois h\u00e1 aquele momento cl\u00e1ssico de viagem: est\u00e1s ali perto do ponto de encontro, com o telem\u00f3vel na m\u00e3o, o sinal a falhar, a caixa de entrada a recusar-se a carregar e o voucher que ontem estava l\u00e1, sem d\u00favida, parece de repente que entrou no programa de prote\u00e7\u00e3o de testemunhas.<\/p>\n\n<p class=\"wp-block-paragraph\">\u00c9 por isso que o formato do voucher \u00e9 importante.<\/p>\n\n<h2 id=\"h-a-voucher-is-part-of-the-guest-experience\" class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Um_voucher_faz_parte_da_experiencia_do_hospede\"><\/span>Um voucher faz parte da experi\u00eancia do h\u00f3spede<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n<p class=\"wp-block-paragraph\">Um <a href=\"https:\/\/www.palisis.com\/pt-pt\/resources\/deixa-de-usar-papel-porque-e-que-os-cupoes-so-por-si-ja-sao-suficientes\/\">voucher de excurs\u00e3o<\/a> n\u00e3o \u00e9 s\u00f3 a prova de que algu\u00e9m pagou.<\/p>\n\n<p class=\"wp-block-paragraph\">Muitas vezes, cont\u00e9m as informa\u00e7\u00f5es de que um h\u00f3spede precisa num dos momentos mais importantes do processo de reserva: a chegada.<\/p>\n\n<p class=\"wp-block-paragraph\">Pode dizer-lhes:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>O que \u00e9 que eles reservaram?<\/li>\n\n\n\n<li>Quando \u00e9 que eles t\u00eam de chegar?<\/li>\n\n\n\n<li>Onde \u00e9 o ponto de encontro?<\/li>\n\n\n\n<li>O que t\u00eam de apresentar no check-in<\/li>\n\n\n\n<li>O que devem trazer<\/li>\n\n\n\n<li>A quem deves contactar se houver alguma altera\u00e7\u00e3o<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Se for dif\u00edcil encontrar, guardar ou abrir essa informa\u00e7\u00e3o, a experi\u00eancia do visitante pode tornar-se stressante antes mesmo de o passeio ter come\u00e7ado.<\/p>\n\n<p class=\"wp-block-paragraph\">Para o operador, isso pode significar mais perguntas dos clientes, check-ins mais lentos, chegadas atrasadas, h\u00f3spedes confusos e trabalho extra para a equipa no local.<\/p>\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Os_PDFs_sao_chatos_mas_uteis\"><\/span>Os PDFs s\u00e3o chatos, mas \u00fateis<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n<p class=\"wp-block-paragraph\">Os PDFs n\u00e3o s\u00e3o nada de especial. N\u00e3o s\u00e3o o tipo de coisa que algu\u00e9m mostre \u00e0 equipa para que todos fiquem a admirar. <\/p>\n\n<p class=\"wp-block-paragraph\">Mas s\u00e3o \u00fateis.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2026\/06\/Palisis-Bacelona-Shoot-Devices-03_35_01.Still064-Ticketing-for-Sightseeing-Boat-Tour-Los-Golondrinas-1024x576.jpg\" alt=\"\" class=\"wp-image-17883\" srcset=\"https:\/\/www.palisis.com\/wp-content\/uploads\/2026\/06\/Palisis-Bacelona-Shoot-Devices-03_35_01.Still064-Ticketing-for-Sightseeing-Boat-Tour-Los-Golondrinas-1024x576.jpg 1024w, https:\/\/www.palisis.com\/wp-content\/uploads\/2026\/06\/Palisis-Bacelona-Shoot-Devices-03_35_01.Still064-Ticketing-for-Sightseeing-Boat-Tour-Los-Golondrinas-300x169.jpg 300w, https:\/\/www.palisis.com\/wp-content\/uploads\/2026\/06\/Palisis-Bacelona-Shoot-Devices-03_35_01.Still064-Ticketing-for-Sightseeing-Boat-Tour-Los-Golondrinas-768x432.jpg 768w, https:\/\/www.palisis.com\/wp-content\/uploads\/2026\/06\/Palisis-Bacelona-Shoot-Devices-03_35_01.Still064-Ticketing-for-Sightseeing-Boat-Tour-Los-Golondrinas-1536x864.jpg 1536w, https:\/\/www.palisis.com\/wp-content\/uploads\/2026\/06\/Palisis-Bacelona-Shoot-Devices-03_35_01.Still064-Ticketing-for-Sightseeing-Boat-Tour-Los-Golondrinas-2048x1152.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\">Um voucher em PDF d\u00e1 ao h\u00f3spede algo definitivo e f\u00e1cil de guardar. Pode ser descarregado, guardado no telem\u00f3vel, impresso, reencaminhado, guardado numa pasta de viagem ou enviado a outra pessoa do grupo. <\/p>\n\n<p class=\"wp-block-paragraph\">Essa flexibilidade \u00e9 importante porque nem todos os h\u00f3spedes viajam da mesma forma.<\/p>\n\n<p class=\"wp-block-paragraph\">Uma fam\u00edlia pode querer que uma pessoa se encarregue de gerir <a href=\"https:\/\/www.palisis.com\/pt-pt\/solucoes\/emissao-de-bilhetes-sem-problemas\/\">os bilhetes<\/a> de toda a gente. Um organizador escolar pode precisar de partilhar os detalhes com os professores. Um viajante mais velho pode preferir imprimir o voucher. Um turista internacional pode querer guard\u00e1-lo antes de depender do Wi-Fi do hotel, dos dados em roaming ou do sinal perto do ponto de encontro.   <\/p>\n\n<p class=\"wp-block-paragraph\">Quanto mais f\u00e1cil for aceder ao voucher, menor ser\u00e1 a press\u00e3o sobre o h\u00f3spede no momento em que precisar dele.<\/p>\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"O_papel_do_TourCMS\"><\/span>O papel do TourCMS<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n<p class=\"wp-block-paragraph\">Na TourCMS, estamos a melhorar a experi\u00eancia com os vouchers para que os h\u00f3spedes tenham formas mais flex\u00edveis de aceder \u00e0s informa\u00e7\u00f5es das suas reservas.<\/p>\n\n<p class=\"wp-block-paragraph\">Os vouchers em PDF oferecem aos clientes uma forma simples de guardar, partilhar, imprimir e utilizar os detalhes da sua reserva sempre que precisarem. Isto vem juntar-se \u00e0s nossas melhorias mais abrangentes nos vouchers, incluindo mapas interativos para pontos de encontro, o que ajuda a tornar o percurso desde a reserva at\u00e9 \u00e0 chegada mais claro para os h\u00f3spedes e mais f\u00e1cil de gerir para os operadores. <\/p>\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.palisis.com\/pt-pt\/contacta-nos\/\">Contacta-nos<\/a> para saberes mais sobre as melhorias nos vouchers do TourCMS.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>O recibo que ontem estava l\u00e1, sem d\u00favida, parece que, de repente, entrou no programa de prote\u00e7\u00e3o a testemunhas.<\/p>\n","protected":false},"author":12,"featured_media":18206,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[46,49,56],"tags":[],"class_list":["post-18205","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry","category-article","category-ticketing"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Por que \u00e9 que os vouchers de excurs\u00f5es t\u00eam de ser f\u00e1ceis de guardar, partilhar e usar | Palisis<\/title>\n<meta name=\"description\" content=\"Os vouchers de excurs\u00f5es s\u00e3o mais do que simples confirma\u00e7\u00f5es de reserva. Os h\u00f3spedes precisam que sejam f\u00e1ceis de guardar, partilhar, imprimir e consultar quando chegarem.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.palisis.com\/pt-pt\/resources\/por-que-e-que-os-vouchers-de-excursoes-tem-de-ser-faceis-de-guardar-partilhar-e-usar\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Por que \u00e9 que os vouchers de excurs\u00f5es t\u00eam de ser f\u00e1ceis de guardar, partilhar e usar | Palisis\" \/>\n<meta property=\"og:description\" content=\"Os vouchers de excurs\u00f5es s\u00e3o mais do que simples confirma\u00e7\u00f5es de reserva. 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