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FAQ

We’re here to help

Have questions? We’re here to help.

Frequently asked questions

Everything you need to know about the product and billing

Palisis makes it easy to manage and track ticket sales, with multiple ticket types and options available. All customer information is centralised and easily searchable, ensuring seamless communication and service

Yes, absolutely! We offer a wide range of services and hardware that can easily grow with your company's needs. So, if you find that you need to upgrade or expand your plan in the future, we'll be happy to work with you to make sure you have the right tools and resources to keep your business running smoothly

Our cancellation policy varies depending on the specific contract and circumstances. We strive to work with our clients to provide fair and reasonable solutions in case of cancellations or changes to their plans. We encourage our clients to carefully review their contracts and reach out to us directly with any questions or concerns they may have

Yes, additional information can be added to an invoice upon request. Please contact our customer support team for further assistance

Billing for our services varies depending on the specific contract with each client. However, in general, we offer monthly billing cycles. Please refer to your contract or contact our support team for further information on the specific billing details for your account

Palisis makes it easy to manage and track ticket sales, with multiple ticket types and options available. All customer information is centralised and easily searchable, ensuring seamless communication and service

Yes, Palisis can be tailored to meet the unique needs of your business, with customisable features available in the platform

Palisis offers seamless integration with your existing systems and processes, providing a smooth user experience. Effortlessly integrate Palisis with your current setup

Palisis takes security seriously, and customer information is stored securely in line with industry standards. Data is protected through various security measures, such as encryption and regular backups

Palisis offers comprehensive support, including online resources, a support team, and dedicated account managers. Whether you need help with a specific issue or want to learn more about the platform, we're here to help

Yes, Palisis is designed to be flexible and scalable, making it suitable for businesses of all sizes. Whether you're a small start-up or a large enterprise, Palisis can be customised to meet your needs

Palisis provides tailored solutions to a diverse range of industries, from attractions and activities to ferries and tourist trains. Explore your industry to see how Palisis can support you

Palisis complies with all relevant laws and regulations, including data protection and privacy laws. We continually assess and update our processes to ensure ongoing compliance

If you'd like to learn more about Palisis and how it can benefit your business, please get in touch. Our team would be happy to answer any questions you have and schedule a demo to show you the platform in action

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team

Integrations

Get more sales from our network

Connect your tools, connect your partners. With over 150 integrations already available in our directory, your favourite tools and partners are just a click away

Don’t just take our word for it

Hear from some of our amazing clients who are automating their tour operations

Take control of your tourism business. Today.

Take the first step towards streamlining your operations and maximising your profits. Schedule a demo or speak with our sales team today