A success story with Hop On AS
Discover how Hop On AS, a leading hop-on-hop-off company in Oslo, has leveraged Palisis to streamline operations, boost customer satisfaction, and gain market share. With quick support, efficient ticket printing, GPS tracking, and comprehensive reporting, Palisis has proven to be the perfect solution for their multi-location operations and seamless integration with OTAs and resellers. Join us as we explore their journey and the tailored benefits of partnering with Palisis.
Hop On As has been a client since 2020 and a hop-on-hop-off company in Oslo with a large demographic of cruise ship customers. Things are going well, and they continue to gain market share from their competitors, plus a healthy increase in buses throughout the last three years. Currently, they use Palisis for devices, OTA distribution, and webshop.
“Working with Palisis has been very good; we experience very quick support, action is taken within 24 hours, and we are very satisfied. We have no problems with the terminals; there is nothing to complain about! The Palisis ticket printing speed is marvellous, very quick”
Rino Ødegård, CEO / General Manager for Hop On AS
Their General Manager has tested other terminals when working for the state bus company of Norway, and the ticketing speed was very slow. In comparison, our 5-6 second printing speed greatly benefits them. They appreciate the GPS tracking on the devices so that they can track where the buses are and then dispatch additional buses to a busy location, keeping customer satisfaction high.
“The reports have so many details; we can have any kind of report, and it’s marvellous. We don’t use all the assets in backoffice that are available,” Rino said.
They operate in multiple locations: Oslo, Bergen, Stavanger, Alesund, Trondheim, Haugesund, Tromsø, Kristiansand, Stockholm, København, and Eidfjord with 40 devices across the territory. Palisis connects them with a strong mix of OTAs and resellers to distribute their tickets and market to cruise travellers.
“The system is very easy to train employees on, we have tested three other systems, and they were not as logical. Palisis is the best, and it’s tailor-made for our use”
Rino Ødegård, CEO / General Manager for Hop On AS
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