Team Palisis is still riding the high from WTM London. It felt like old times being in the ExCel Center for WTM and seeing the industry reuniting again. The vibe was electric, the stages were filled with excitement and chatter about this year’s busy season with large volumes of travellers and increased spending, and the networking was productive. The show floor was bustling, and our booth alongside Gray Line Worldwide was a fun place to be.
The Gray Line team and franchisee partners gathered in October for the Gray Line annual conference. This was a great opportunity for the team to personally connect with Gray Line HQ and connect with all the folks out in the field to see what is working well and what needs to be improved. The Gray Line HQ team did a fantastic job organising and hosting the whole event in Las Vegas, the team had a great time and learned a lot.
Rooted from TourCMS, our relationship with Gray Line goes back quite a ways. Palisis is the technology that supports the Gray Line Marketplace and grayline.com, with TourCMS as the content manager. The synergies between our teams made it a natural fit to stand side-by-side at WTM. Our calendars were full, and it was such a delight introducing connections and distribution partners from our side to Gray Line and vice versa; they were introducing us as their travel tech solution.
From Gray Line’s team, it was great to be working side-by-side with Gudrun Thorisdottir, President and Dale Berridge, SVP, Licensing. Our teams look forward to more tandem events with Gray Line, sharing how we function together and serve the tours and activities sector.
“WTM is a key tradeshow for us and being able to showcase our products and services along with our close partners of Gray Line was a big success,” —Marc Wieland, CEO, Palisis.
Takeaways from WTM
The major themes we saw from the show and tour operators fell into the following categories:
- Positive recovery and gratitude for a successful 2022
- Preparation for an even bigger 2023 with an earlier start to the season
- Recruiting best practices to replenish team sizes
- Handling larger volumes with more automation and tech
“An incredible number of travel professionals walked through the doors at World Travel Market (WTM) last week, with over 35,800 people participating – exceeding expected attendance – and presenting over double the attendance than that of 2021.”
Looking to meet us in person?
We were impressed with WTM this year, the quality of networking, and how much fun it was for our team to gather in London. Meet our team at the following shows—we look forward to seeing you there.
Fitur is the global meeting point for tourism professionals and the leading fair for the receptive and issuing markets of Latin America
Arival Brings Together the “Best of the Best” in Tours, Activities, Attractions, & Experiences for the Can’t-Miss In-Destination Experiences Industry European Event of the Year
Since 1966, ITB Berlin has been the World’s Leading Travel Trade Show. The ITB Berlin Convention is the world’s largest travel industry event of its kind.
About Palisis
Palisis is the leading technology provider of comprehensive sales and operations solutions for tourism and transportation businesses around the world. Due to its rich experience, specific market knowledge, consumer centricity and process orientation, Palisis is the industry technology pacemaker. As a full-service provider, Palisis supports your business processes and operational procedures with the most efficient and reliable solution available. Today, Palisis solutions are successfully and effectively used by customers in over 100 countries around the globe.