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How Palisis Seats works

4 ways to make reserved seating easier

From helping guests find the best seat to managing changes after checkout, Seats brings the booking and operational side together in one place.

1. Make it easy for guests to choose the right seat

Some guests want to study the seating plan.

Others just want the best seat in the house 😉

Give them both options.

  • Automatically offer the best available seats
  • Let guests choose directly from the seating chart
  • Keep families and groups together
  • Show clear seat categories during booking
  • Make checkout quicker for guests who do not want to compare every row

2. Create premium seats, packages and add-ons

Not every seat offers the same experience.

Turn better views, premium areas and extras into clearer ticket options.

  • Create standard, premium and VIP categories
  • Set different prices by seating area
  • Add drinks, dinner, programmes or upgrades
  • Bundle extras into higher-value packages
  • Make premium options easier for guests to understand

3. Sell from one live seating plan

Guests do not all book in the same place.

Your seating plan should not have to live four separate lives.

  • Use the same live seating plan across website and box office
  • Sell through point of sale and self-service devices
  • Keep partner bookings connected to the same availability
  • Keep seat categories consistent across channels
  • Reduce duplicated updates and conflicting sales

4. Stay in control after the booking

Choosing the seat is only the beginning.

Bookings move. Guests change plans. Seats need to be released. Partner allocations change.

  • Assign or change seats after booking
  • Move bookings to another performance
  • Release seats back into availability
  • Spot bookings with missing seat selections
  • Protect selected seats for partners and release unused stock later
Manage seating your way

Reserved seating without the spreadsheet gymnastics

Palisis brings guest seat selection, booking management and partner inventory into the same setup.

Feature Palisis Seats Manual seating management
Live seat availability
Guest seat selection
Best available seats
Premium seat categories
Partner protected inventory
Manage changes after booking
One seating plan across channels

Frequently asked questions

Everything you need to know about Palisis Seats

Yes. Guests can select directly from the seating chart, or you can offer the best available seats automatically.

Yes. You can create standard, premium, VIP or other categories and set different pricing around them.

Yes. The same seating plan can support bookings across channels such as your website, box office, point of sale and self-service.

Yes. Selected seats or sections can be protected for hotels, tour operators, resellers or other partners.

Your team can assign, move or release seats after the booking has been made.

Yes. No orphan seat rules can help prevent unusable gaps, and those rules can be relaxed for selected days or times.

It is especially suited to dinner shows, flamenco and traditional performances, tourist concerts, cultural attractions and other tourism experiences where reserved seating matters.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.

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