Palisis offers a comprehensive solution for ticketing, booking, channel management, websites, and more.
Which is great but… Where do I get started?
If time is money, and every penny counts, that also means every second is crucial to success, especially in the high season. So getting to grips with Palisis’ multiple, powerful tools can feel overwhelming.
So we made it easier.
“They want me to click what?!”
Being told what to do whilst onboarding or navigating through a new system is great, until you realise that just following articles written by developers, using language you aren’t familiar with, who might not be fully aware of the pressures that come with the start of a busy season.
We get it.
And that’s why our knowledge team have designed a helpful video guide series to upskill your team, in the Palisis Learning Academy.
Whether you are onboarding for the first time, or learning about how to boost your visibility across OTAs, we have lessons designed to arm you and your team with the ability to navigate any problem, whenever you want.
Without having to rely entirely on our helpful support team during 9-5.
What is Palisis Learning Academy?
The Palisis Learning Academy is our dedicated platform designed to help our partners unlock the full potential of our system.
It’s your go-to resource for discovering practical tips, proven strategies, and expert insights to optimise your operations and grow your business.
From mastering our hardware ticketing systems to expanding your global reach through distribution, the Learning Academy brings together the collective expertise of our team, packaged into easy-to-follow, actionable content.
Access videos that show you how to utilise the Palisis platform with efficiency, to ensure that you can confidently navigate and employ our systems and master your industry.
With content currently available in English, Spanish, and German, you can learn in the way that suits you best.
And don’t worry, our Support and Customer Success teams are still here for you. The Learning Academy is designed to complement their work, helping you become more self-sufficient and derive greater value from every interaction.
What kind of content is there?
The Learning Academy is built around video-first learning, designed to guide you through not just how to use Palisis, but how to succeed with it.
We don’t just show you where to click, we show you how to:
- Increase bookings
- Improve operations
- Strengthen your brand
- Drive long-term growth
Onboarding
Adopting new technology can be one of the biggest challenges for any business. Setting up your account and adapting your operations can feel overwhelming.
Our onboarding content is designed to change that.
Through structured video series and clear guidance, you can:
- Set up your system faster.
- Avoid common pitfalls.
- Start seeing value sooner.
Many partners dramatically reduce their onboarding time, some even becoming fully operational in as little as one week.
It’s about getting you onboarded more quickly, with fewer hiccups, so your interactions with our team can provide you with value from the very first chat.
Payment
A powerful backend means nothing if your payment system isn’t ready to go.
Our payment setup guides walk you through creating and configuring your sub-merchant account step by step, making the process simple, fast, and hassle-free.
Guides for Tour Operators
Every amazing tour operator needs to focus on their main concern: crafting incredible experiences for their customers. Not trying to figure out how to use their new software.
We got you. Our guide for tour operators covers everything you need to know to flourish with Palisis, as well as providing some exciting tips on how to master your industry on our system.
We have created video lessons on account management, how to use our specialised features, and how to grow your business through powerful collaborations in seamless partner management tools.
From OTA syncing to invoicing tools, every feature is explained in a clear, practical way, so you can spend less time learning and more time operating.
Hardware
Palisis’ seamless ticketing and payment hardware solutions are designed to complement your business.
Whether it’s on-the-go or stationary, we have lessons on setting up, using, and replacing your Voyager and Station series devices.
Keeping things running smoothly and arming yourself with key knowledge of your systems are one and the same, regardless of if you sell on the street or at a dedicated vendor.
Distribution
Global reach means more bookings. Connecting with customers around the world is all about increasing exposure of your tours and activities across a wide array of booking platforms and local resellers.
Our distribution guides show you how to expand your reach by:
- Opening new sales channels
- Creating and managing products
- Syncing across multiple OTAs and resellers
With step-by-step video content, you’ll learn how to connect with customers worldwide and maximise your exposure.
Who is this for?
The benefits to the Learning Academy are plentiful for anyone looking to learn more about how to optimise their business, boost their bookings, and discover more about how to grow with Palisis.
However, we also have a wide array of content specialised for our most prevalent partnerships:
There are dedicated categories to each of these industries with tailored information on how you can thrive on Palisis. With more content being constantly added when needed.
Additionally, we have a number of extensive resources dedicated to all operators that offer even more information to anyone who partners with us.
Getting started with Palisis Learning Academy
Accessing the Academy is as simple as creating an account so you can start your learning journey.
Sign up now to gain complete access to all of our amazing resources.
If you have any questions or need to speak to our team, check out our support service for quick answers to any query.
All sounds good? If you like what you are reading and want to access all of Palisis’ amazing offerings, contact us today for advice tailored to your business.