If you’ve ever had to chase a partner for payment using a screenshot, a spreadsheet, or a half-redacted PDF, you’re not alone. Invoicing in tourism has long been clunky, manual, and built on systems that don’t really talk to each other.
That changes now.
The new invoicing tool in TourCMS and Palisis is built to streamline B2B payments, with draft mode, status tracking, and full PDF previews that actually reflect the final document.
It’s invoicing, but made for how tour operators actually work.
What’s new:
- Draft invoices: Create and review before sending
- Preview mode: See the exact layout and data before hitting send
- Status tracking: Know what’s pending, sent, or paid
- Cleaner templates: No more messy formatting or re-exports
- More control: Supports multi-booking, multi-channel invoice logic
The real pain we’re solving
Let’s be honest… invoicing has always been a bit of a mess.
You might have bookings from five different agents, across three systems, all bundled into one group reservation. When it’s time to issue an invoice, suddenly:
- The prices don’t match what the partner remembers
- A guest cancelled, but no one updated the spreadsheet
- The commission logic changed two months ago, but your template hasn’t
- You can’t see what was included in the final version of the PDF, because the file lives on someone’s desktop
Even worse? The partner can’t pay until it’s fixed. So the emails start. And the time adds up.
According to Intrum’s 2023 European Payment Report, nearly 50% of SMEs report that manual invoicing processes delay payments and affect cash flow. For operators, that’s not just annoying, it’s operationally expensive. Every hour spent chasing a correction is one you’re not spending on your tours, your team, or your growth. And we all know that managing and coordinating with your team can present challenges, from resource management to departure windows.
This tool won’t magically fix partner relationships or stop a guest from cancelling. But it will give you a much better system for managing the process.
Built for operators, not accountants
You don’t need to be a finance expert to use it. The invoicing tool was designed to support the way operators actually manage bookings:
- A single invoice for a group booking? Easy.
- Multiple resellers, with different prices and rules? Covered.
- Want to check everything before your client sees it? Done.
How to get started
The new invoicing tool is already live in your system. Just head to your B2B or partner booking section and select the new invoicing option.
Need help or want a walkthrough? Book a call with our team
If you are already a customer with us, then check out our support article to enable invoicing