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What we do works

4 reasons to choose a Navigator self-service kiosk

Give your customers the freedom to buy tickets anytime with the Navigator series - fast, secure, and fully automated self-service kiosks

1. Enhance your customer experience

Our self-service kiosks are designed to put a smile on your customers’ faces. Say goodbye to long queues and hello to happier customers!

  • Reduce waiting times for Customers with speedy service, and lines that keep moving.
  • Our kiosks are a breeze to use, ensuring a smooth and enjoyable user experience for everyone.
  • Customise the Navigator series kiosks to fit your brand and style, making it a perfect fit for your business.

Explore our devices in our guide to POS Systems.

2. Fast, user-friendly transactions

Our kiosks do more than delight customers; they make your life easier too. With an intuitive touchscreen and step-by-step guidance, customers can buy tickets quickly and easily without assistance.

  • Simple, easy-to-use interface for quick purchases
  • Large touchscreen for clear navigation
  • Fast ticket printing for instant use
  • Clear instructions to guide customers through every step

3. Take control and understand your business better

Our self-service kiosks are like having a reliable team member always on duty. They don’t just process transactions; they gather valuable data that can help you make smarter business decisions.

  • Gain insights into customer preferences and behaviours, enabling targeted marketing and strategic planning.
  • Rest easy knowing that every transaction is secure and compliant with industry standards.
  • Our Navigator kiosks work well with your existing systems, ensuring a smooth transition and easy data management.

4. Customisable and built for your needs

From branding options to hardware add-ons, self-service kiosks can be customised to fit your business and operational needs.

  • Custom branding for a professional, consistent look
  • Multiple hardware configurations to suit indoor and outdoor environments
  • Integration with existing Palisis systems for smooth operations
  • Weatherproof options available for outdoor installations
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Modernising your travel business

Self-service kiosks vs staff-only approach: Making the right choice

Discover how adopting the Navigator series can modernise your travel business, offering efficiency, customer satisfaction, and cost-effectiveness. Compare the benefits of self service kiosks against a traditional staff-only approach to find the perfect fit for your operations.

Aspect Self-service kiosk Staff Only
Initial investment Moderate High
Monthly operational costs Low Moderate to high
Round-the-clock availability 24/7 Limited to business hours
Setup and integration time Quick and easy Lengthy and potentially disruptive
Maintenance effort Low Moderate to high
Transaction speed Fast and efficient Variable, depending on staff availability
Upsell and cross-sell Automated suggestions Dependent on staff engagement
Customer independence High Moderate

Frequently asked questions

Everything you need to know about self-service kiosks

Self-service kiosks can significantly benefit your travel business by enhancing customer experience, reducing waiting times, enabling 24/7 access to services, streamlining operations, providing insightful data for informed decisions, and maximizing revenue through upsell opportunities.

Absolutely! Our Navigator self-service series offer custom branding options, allowing you to tailor the appearance, interface, and design to align with your brand identity, ensuring a cohesive and personalised experience for your customers.

Yes, the self-service kiosks are designed to be user-friendly, catering to a diverse customer base. The interface is intuitive and easy to navigate, making it accessible for various age groups and levels of technological familiarity.

Our Navigator series support multi-language capabilities, ensuring that international customers can interact with the kiosk in their preferred language. This feature enhances inclusivity and offers a seamless experience to non-native speakers.

Yes, our self-service kiosks are designed for seamless integration with Palisis BackOffice. Allowing for real time pricing and availability, never over-book again!

Certainly! We understand that many operators prefer handling their own maintenance. All our devices are covered by a one-year manufacturing warranty for your peace of mind. Additionally, we offer various support packages to assist with any technical issues, updates, or general inquiries, ensuring your kiosks run smoothly and efficiently. Our support team is readily available to provide the assistance you need, allowing you to focus on your operations with confidence.

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