We’ve just launched a new feature! Check out our new AI-powered translations

Welcome to enhanced tour operations with our validator

Designed to work seamlessly with handheld devices and self-service kiosks, it helps your team focus on customer service while ensuring every ticket is accounted for

Find your perfect solution

Explore our range of innovative products

Explore our full range of ticketing and validation solutions to find the best fit for your business:

Handheld devices

Fixed POS Terminals

Self-service kiosks

Outdoor kiosk

Validator

eCommerce solutions

Palisis BackOffice

All-in-one solution

What we do works

4 reasons to choose our validator

Ensure smooth passenger boarding and secure ticket validation with Palisis Validator—a reliable, automated solution that reduces wait times and improves operational efficiency

1. Enhance your customer experience

A seamless boarding experience starts with fast, reliable ticket validation. The Palisis Validator ensures quick entry, keeping customers moving without delays.

Swift and secure ticket validation reduces waiting times
Works alongside handheld and self-service devices for a complete solution
Custom branding options ensure a professional and cohesive look
Reduces operational bottlenecks during peak hours

2. Streamline operations and reduce fraud

The Validator automates ticket checks, preventing fraud and eliminating manual errors, allowing staff to focus on customer service and ticket sales.

Automates ticket validation, saving time and reducing human error
Minimises fraud risk with secure and verifiable ticket authentication
Ensures compliance with industry security standards
Reduces workload for drivers and tour guides

3. Make informed decisions with live insights

The Validator does more than check tickets—it provides real-time insights to help optimise routes, manage demand, and increase efficiency.

Tracks ticket usage and passenger flow
Provides data for smarter route and staffing decisions
Seamlessly integrates with your existing ticketing system
Helps identify peak hours and optimise scheduling

4. Increase revenue with a smarter validation system

With faster validation, staff can spend more time on sales and upselling—creating new revenue opportunities without additional overhead.

Free up staff to focus on ticket sales and customer engagement
Increase revenue with bundled deals and cross-selling options
Automate validation, reducing labour costs and improving efficiency
Improve overall profitability with a streamlined validation process

Join the 120M+ tickets already issued

Modernising your travel business

Validator vs. staff-only approach: Making the right choice

A Validator reduces queues, prevents fraud, and keeps operations running smoothly—giving both customers and staff a better experience

Aspect	Validator	Staff only
Initial investment	Moderate	High
Monthly operational costs	Low	Moderate to high
Round-the-clock availability	24/7	Limited to business hours
Setup and integration time	Quick and easy	Lengthy and potentially disruptive
Maintenance effort	Low	Moderate to high
Transaction speed	Fast and efficient	Variable, depending on staff availability
Upsell and cross-sell	Automated suggestions	Dependent on staff engagement
Customer independence	High	Moderate

Frequently asked questions

Everything you need to know about ticket validation for tour operators

The Validator automates ticket validation, ensuring fast, secure transactions and reducing wait times. It works alongside handheld and self-service devices for a seamless experience

Yes, branding options are available to ensure a consistent, professional look

Absolutely. The interface is simple and intuitive, making validation quick and hassle-free

It supports multiple languages, ensuring ease of use for international travellers

Yes, it syncs with Palisis BackOffice, keeping everything connected and up to date

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.

Experience flexibility with Palisis — no hidden fees, no surprises

Transform your travel business — schedule a personalised demo today