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Rider Patterns

How Travellers Hop.

When do travellers actually hop on? Understanding ride timing and frequency reveals how to optimise routes and staffing.

2.25 buses per rider

From booking to boarding

The vast majority of HOHO tickets are booked and used immediately—66% of tickets are scanned the same day they’re purchased. For those who book in advance, the average lead time is just 3.5 days. Only 9% of tickets are booked more than a week ahead.

Once riders hop on, they make the most of their tickets. Time-based ticket holders take an average of 2.25 buses during their validity period, with activity peaking between 11am and 3pm. Saturdays see 17% of all weekly scans, making weekend staffing crucial.

66%

same-day use

Tickets used day of purchase

3.5 days

avg lead time

For advance bookings

2.25

buses per rider

Average hops taken

17%

Saturday peak

Busiest day for scans

Data Exploration

Hopping behaviour visualizations

Explore the interactive charts showing ticket lead times, hop frequency, and ride timing.

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View All 21 Visualizations

Full Analysis Available

How Travellers Hop

This is just a preview. The full State of the Industry report includes hourly patterns, stop-level insights, and recommendations for fleet optimisation.

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