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How BoxOffice works

4 reasons to use BoxOffice for agent sales

BoxOffice gives third-party resellers access to an easy-to-use ticketing system, allowing them to sell your tickets directly while ensuring smooth transactions and reporting

1. Search live products and availability

Give approved partners access to the products they are allowed to sell, with live pricing and availability.

  • Search products quickly
  • View live availability
  • See current pricing
  • Reduce the need to call or email your team

2. Book directly for customers

Let partners create bookings on behalf of their guests through a simple, controlled sales flow.

  • Enter traveller information
  • Select products and departures
  • Complete bookings directly
  • Send or access booking confirmations

3. Manage bookings without the back-and-forth

Give partners access to their own bookings so they can find information quickly and manage permitted changes.

  • Search booking history
  • View booking details
  • Resend tickets
  • Make permitted booking changes

4. Keep control of partner access

BoxOffice is designed to give partners what they need to sell, without giving them access to the rest of your Palisis system.

  • Set partner permissions
  • Control which products they can access
  • Apply the right pricing and commission rules
  • Keep partner activity connected to BackOffice

Join the 120M+ tickets already issued

Modernising your travel business

BoxOffice vs. manual agent ticket sales

With BoxOffice, agents get a seamless, accurate booking experience, reducing admin work and increasing sales potential

Aspect BoxOffice for Agents Agent ticket sales
Availability Live availability Calls, emails or spreadsheets
Booking Partner books directly Operator books on partner’s behalf
Commission Rules managed in BackOffice Manual calculation
Booking history Partner can access own bookings Operator has to look it up
Access Controlled partner login No dedicated access

Frequently asked questions

Everything you need to know about BoxOffice for your agents

BoxOffice is designed for approved agents, hotel concierges, resellers and other partners who need a simple way to sell your products without accessing the rest of your Palisis setup.

Partners can access the products, pricing and availability you make available to them. They can use BoxOffice to search, create bookings and view their own booking information, without seeing areas of Palisis they do not need.

Yes. Partner access is managed from BackOffice, where you can control permissions and decide which products or sales options are available to each partner.

Yes. Partners can search and view their own bookings and, where permitted, carry out common actions such as accessing booking details, resending tickets or making approved changes.

Pricing, commission and partner rules are configured in BackOffice. This lets you manage the commercial relationship centrally while partners use BoxOffice as their sales interface.

Instead of relying on phone calls, emails or manual booking requests, approved partners can access live products and availability and make bookings directly themselves.

Yes. Partners work from the same live availability connected to your Palisis setup, helping reduce the risk of outdated information or avoidable overbookings.

No. Palisis BoxOffice gives approved partners controlled access within the Palisis platform. The TourCMS B2B Portal is a separate white-label portal designed specifically for trade partners, with its own partner-facing login experience.

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